Newtopia Frequently Asked Questions

1. What is a genetic test? What can I expect from my genetic test results?
   • Newtopia’s personal genetic test – Newtopia Genetics – is a saliva test that can be used to extract your DNA to analyze genes specifically connected to weight and lifestyle management. The test is safe, completely painless and easy to take. All results are completely private and strictly confidential - shared only with you.
     
     Link to video on sample collection
     
     Your genetic results will provide you with an indication of whether you have a genetic predisposition toward weight gain as well as specific recommendations in nutrition, exercise, behaviour management and natural health products that would be most effective to achieve your goals based on your genetic profile. You have an opportunity to review these results with a Newtopia Coach to fully understand the implications for your lifestyle and the program options available for you at Newtopia to put these recommendations into action.


2. What does it cost to complete a Survey or Lifestyle Assessment? What can I expect from my assessment results?
   • It does not cost you anything – Newtopia’s Lose Weight For Life Survey and Lifestyle Assessment are free! Your survey and assessment are securely and confidentially stored on Newtopia’s servers in full compliance with our Privacy Policy (link to Privacy Policy). Our expert team interpret your answers and provide a complimentary profile of what we have learned about you and some recommendations for living a healthy balanced lifestyle. Survey and assessment profiles are for educational purposes only.


3. What does it cost for a Program Review? What can I expect from a Program Review?
   • It costs absolutely nothing! Program Reviews are free. After completing a survey or assessment you have the opportunity to meet privately with a trained Program Manager who explain your assessment results, provide you with a personal genetic test and help determine which of our customized programs and products will work best for you to achieve your goals.


4. How much does a Newtopia program cost? Is it expensive?
   • Newtopia programs or personalized natural health product recommendations are based on your assessment and genetic testing results in order to identify the perfect plan for you for long term weight loss and healthy living. The cost of a Newtopia program depends on your weight loss goals, type of program and individual situation. Our complete program costs work out to roughly $7 per day. We’ve found that most Newtopia clients actually save this amount by eliminating unhealthy food options, unused gym memberships or other paid professional services. You'll lose weight and keep it off forever because we provide you with the ideal personalized nutrition, exercise and behaviour management plan supported by your very own personal coach – available live online.
     
     Newtopia’s programs and products are evidence and guideline based, designed by a team of leading experts in nutrition, exercise, behaviour management, medicine, pharmacology and genetics. There are no gimmicks – just long lasting results
     
     Click here to view our testimonials
     
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5. What is your Guarantee? Can I really get my money back?
   • We offer a guarantee of satisfaction whereby clients who follow all of their program recommendations and do not achieve their goal weight are entitled to a 100% refund on personal coaching services.


6. What is your track record? How do I know this method will work when I have failed on so many other diet or exercise programs?
   • Newtopia has been successfully offering personalized solutions for long term weight loss to clients for over 2 years. In that time we have worked with individuals across North America opening their eyes to the importance of a complete and personalized lifestyle change to achieve long term results.
     
     Newtopia’s approach is expert and evidence based, inspired by the gold standard integrative practices of the world’s best medical and wellness institutions as well as North American medical and federal guidelines. By following these guidelines and the information about you gathered in our lifestyle assessement and breakthrough genetic test, our team of leading experts are confident that you will be able to lose weight and keep it off forever.
     
     In over 2 years we have not had one Newtopian client contact us to report that they have re-gained the weight (or more) that they lost at Newtopia.


7. How much weight can I expect to lose on a Newtopia lifestyle program?
   • Newtopians, on average, lose two pounds a week. However, everyone is different and results may vary based on a number of factors, including an individual's personal weight history, body composition, level of physical activity, age and motivation.


8. Do I need to buy special foods while on a Newtopia program?
   • No. Newtopia does not sell pre-packaged meals. All of the foods recommended as part of Newtopia’s nutrition plan are store bought, available at any grocery store or farmers market. All Newtopia programs have a balanced, portion-controlled food plan, inspired by Canada’s Food Guide, containing all food groups (vegetables, fruits, meat, dairy, etc.).
     
     Newtopia does not advocate ‘dieting’ and there are no food groups that you are not allowed to eat. They key to a sustainable lifestyle program is a nutrition plan that you can maintain forever.


9. Can I eat out at restaurants while on a Newtopia program?
   • Yes. Preparing your own food is the best option, but we understand that sometimes you want to go out and enjoy yourself. Your Newtopia Coach will work with you to identify the most appropriate menu choices to ensure that you can maintain your business and social life.


10. Do I have to exercise? What sort of exercise program is involved?
    • Newtopia programs combine the right personalized nutrition, exercise, and behavioural well-being for you to lose weight and keep it off forever – that is the NEW in Newtopia!
      
      Being active is an important component of long term weight loss and your coach will put together a personalized activity plan incorporating the right amount of cardio, strength and flexibility activities. Your activity plan can be done at home or at a gym and there is no special or additional equipment required. Our exercise physiologist designs your activity program taking into consideration your current level of activity and experience (beginner, intermediate and advanced) and builds from there with realistic daily goals that we can track and monitor using a wireless activity tracker.
      
      Our goal is to find the best set of activities for you in every season to make you feel great while you are losing weight.


11. What is behavioural well-being?
    • Behavioural well-being refers to your state of mind, ability to manage stress, relationships and work-life balance. It is rooted in your personality and the way that you deal with the good and bad things that life throws at you. It is also one of the key factors for long term weight loss success that is overlooked by all of the other commercial weight loss programs.


12. What are Newtopia’s natural health products for? How can I be sure they are safe?
    • Newtopia’s natural health products combine a synergistic mix of vitamins, minerals, enzymes, herbs and other nutritional natural health products, using the finest ingredients and most rigorous manufacturing practices and procedures. They have been designed to complement your genetic testing and lifestyle assessment results.
      
      Newtopia’s natural health products are designed by our team of leading experts including a clinical pharmacologist, naturopathic doctor with consultation from a medical doctor. All Newtopia natural health products are backed by scientific research. Although weight reduction research is often conflicting, we have designed our products based on the most reliable evidence of efficacy in full compliance with Health Canada’s Natural Health Products Directorate (NHPD). We have filed applications for all of our natural health products and are awaiting approval for our Natural Product Numbers (NPNs). As new research is conducted, Newtopia will update its products to reflect the best scientific evidence available.


13. Do any of your products contain ephedrine?
    • No.


14. Do I need to continue taking natural health products after I have lost weight to keep it off forever?
    • Your long term weight loss or healthy living success is not dependent on you continuing to take Newtopia’s natural health products. Rather, it is based on you continuing to balance the right lifestyle choices combining nutrition, exercise and behaviour management on a daily basis.
      
      Our natural health products have been designed to complement your genetic testing and lifestyle assessment results.


15. What are wireless products?
    • The Newtopia wireless products include a NewtopiaPed, a Newtopia Link and a Newtopia Scale. Each of these is provided to you upon sign up of an online program. The NewtopiaPed is a small round device than can easily clip onto your shoe. While on your shoe it can track the number of steps taken, calories burned, duration of activity and distance covered. All of this information can then be wirelessly transferred and recorded onto your personalize Newtopia portal page through the Newtopia Link. The Newtopia Link collects the information once you have downloaded the appropriate software. The software is specific for either MAC or PC computers and can be accessed within your portal. The scale works similarly to the NewtopiaPed. As soon as you step onto the scale, your weight is transferred to your Newtopia portal page wirelessly by means of the Newtopia Link. This information allows your coach to see the progress with your weight and activity and provide recommendations or that extra motivation to get you moving even when not in a coaching session.


16. What is online coaching?
    • Online coaching is live personal coaching that just so happens to be conducted online! Coach and client meet in a video conference live in real time. In the video conference both coach and client can see each other and a shared screen, so together they can follow progress and discuss future goals and lessons.


17. What is personality matching?
    • Personality matching is done between client and coach. In order for us to assure that you are going to get the best results from your Newtopia program, we have to pair you with the best Newtopia coach who’s personality traits best resemble your own. We do this by assessing each Newtopia Coach and matching it to the certain key areas of information about you that we acquire from your initial assessment.


18. I have Diabetes. Can Newtopia help me?
    • Yes. The Newtopia program may help people with type 2 diabetes. Type 2 diabetes is a dysregulation in the body’s ability to process glucose (sugar). A good treatment plan for type 2 diabetes should involve dietary changes, exercise, keeping carbohydrate cravings in check and natural health products. The natural health products used during the Newtopia program may help lower blood sugar and improve insulin sensitivity.

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